About Us
About Us
Terminex Limited was incorporated on 22 February 1995. Graham Hull and Russell Weston, who are the Directors of Terminex, decided that after many years experience working in the pest control industry, customers would benefit from their joint expertise and their passion to offer clients the best possible service. Please take a look at our testimonials page for feedback from some of our customers.
We take our role of providing quality pest control very seriously, and want to ensure that every client has a positive experience throughout all stages of dealing with Terminex. We welcome feedback and comments from our customers about your experiences, as this helps us to improve your service. If you wish to provide any feedback or comments, please click on our "Contact Us"page, or phone us if this is easier, and we will provide an initial respond to your comments within 1 hour, often much quicker.
Affiliations and Certifications
In order to help us provide you with high quality service, Terminex is registered with the following business organisations and certified bodies that help provide back-up and support to our business, as well as certification of our compliance with industry standards:
BPCA
Terminex is a full member of the BPCA "British Pest Control Association", which is the pest control industry's official regulator. The BPCA carries out regular audits to ensure we confirm to the association's code of practice and code of conduct. They also provide formal training courses and qualifications for all our qualified service technicians.
ISO9001:2000
This certification verifies that Terminex's administration systems have been assessed and approved as following quality management systems, standards and guidelines.
"Safe Contractor Approved"
Terminex has been assessed as reaching the "Safe Contractor" health and safety standards.
FSB
We are a member of the Federation of Small Businesses
Peninsula Business Services Limited
Peninsula provides Human Resources and essential Health and Safety advice and services, which includes the provision of training courses for our staff on important health and safety work matters.
Compliance with BPCA and Regulatory legislation
As a member of the BPCA (British Pest Control Association) Terminex is committed to ensuring compliance with all industry and government standards.
All work is carried out in accordance with the latest health and safety regulations, and with regard to all known and potential risks.
All chemicals and preparations used in treatments have been approved by the government and are applied strictly in accordance with the manufacturers' instructions.
All pesticides used are biodegradable, thus preventing any medium or long-term damage to the environment.
Terminex also offers a range of organic treatment options, which is extremely important to all our organic food customers who need to comply with The Soil Association regulations. We also have many domestic customers who request organic solutions to their pest problems.
Environmental Policy
Terminex strongly believes in protecting the environment, and as a result we take all possible steps to use high efficiency/low volume pesticides in treating your pests. These high efficiency pesticides are usually more expensive by volume than broad spectrum pesticides, as they have been designed and manufactured to specifically target certain pests. Their high level efficiency means that our success rate in treating your pests is very high, and as such, we do not need to use as much pesticides as other broad spectrum pesticides, which helps save the environment from excessive use of pesticides.
Terminex specialises in offering a range of organic treatments to all its customers. So both commercial and domestic customers can choose chemicals that are less harmful on the environment. Some people are highly sensitive to conventional insecticides, and whilst all our insecticides are bio-degradable and only remain airborn for up to 20 minutes after spraying, some people still worry that they may suffer an adverse reaction. E.g. Pregnant women and/or people with young children.
In addition, to boost our "green" credentials, Terminex endeavours, wherever possible, to minimise the environmental impact of our vehicle fleet. We use small low emission vans for all technicians, and are aiming to use "hybrid" (petrol/battery) vehicles wherever possible. We currently use the Toyota Prius hybrid car for most inner city journeys.
About Our Directors
Graham Hull
Responsible for customer service
After an initial career in Insurance and Sales, Graham worked for many years at Rentokil as a Sales Consultant covering a wide range of clients. Following a house move to Hertfordshire in 1994, Graham established Terminex Pest Control, which he incorporated on 22 February 1995 as Terminex Limited. Graham oversees the Customer Service side of Terminex, ensuring that all new and existing customers contracts and services are tailored to meet your particular business or personal needs.
Russell Weston
Responsible for quality assurance
After completing a degree in Biology at Imperial College London, specialising in entomology, Russell started working for Rentokil, first as a field biologist, and later as a service and sales consultant, working for both commercial and domestic clients. Russell has been a Director of Terminex Limited since 1995. Russell oversees the Quality Assurance side of Terminex, using his high level technical knowledge of all pests, to ensure optimal service for your particular needs.
About our Staff
All our Service Technicians are fully qualified
Terminex prides itself on ensuring that all members of staff are fully trained, and fully qualified under the British Pest Control Association (BPCA) examinations, or equivalent qualifications.
Please see our staff listing below, where you will find all our service technicians, most of whom have worked for our business for many years, and so can provide you with expert guidance and support in dealing with your pest problems.
Lee Knight
BPCA Qualified Technician
Kevin Weaver
BPCA Qualified Technician
Ian Nicholl
BPCA Qualified Technician
Dennis Anderson
BPCA Qualified Technician
David Ryan
BPCA Qualified Technician